How Messenger & Chatbot boosts businesses? As chatbot followed up the trend through most websites but it is still unclear, how these work and how we can benefit from them. This technology has become an integral part of the business as it focuses on user experience and satisfaction More than 300,000 active bots are there on Facebook’s Messenger and according to a conducted survey on facebook more than half (53%) of customers agree that they shop more likely with a business that they can connect with via chat. For businesses, Chatbot also results in improved customer service as well as increased sales, while Tommy Hilfiger’s use of a Facebook chatbot resulted in and 87% of returning customers. On the other hand, the chatbot which is Artificial Intelligence(AI) based are “smarter” and can answer more ambiguous questions, creating replies from scratch. These bots are able to learn as they go. Unfortunately, though, as you may have guessed, AI bots are often more costly